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Everything you need to know about buying and selling on StartupDeals
StartupDeals is a peer-to-peer marketplace platform designed to facilitate secure buying and selling of digital startup assets. The platform acts as a trusted intermediary, holding funds in escrow until asset transfers are verified, ensuring both buyers and sellers are protected throughout the transaction process.
You can buy and sell various digital assets including SaaS products, mobile apps, websites, domains, online businesses, and other digital properties. Each listing goes through admin verification before being published.
We use an escrow system where payment is held securely until the buyer confirms receipt of the asset. We also provide a structured handover room for asset transfer, admin verification of listings, and a built-in dispute resolution system.
Create an account, navigate to your dashboard, and click "Create Asset." Fill out the listing form with details about your asset, upload relevant media, set your price, and submit for review. Once approved by our admin team, your asset will be visible to buyers.
We use a tiered commission structure: Tier 1 ($0-$200): $5 fixed fee. Tier 2 ($200-$1,000): 3% + $5. Tier 3 (>$1,000): 5% + $25. These fees are deducted from your payout after a successful sale.
You can choose between two payout methods: Stripe Express (direct bank transfer) or PayPal. Set up your preferred payout method in your dashboard before making sales. Once a sale is completed, you can request a withdrawal which will be processed by our admin team.
After the buyer confirms receipt and the handover is complete, you can request a withdrawal. Withdrawal requests are reviewed and processed by our admin team, typically within 1-3 business days. The actual transfer time depends on your chosen payout method (Stripe or PayPal).
After payment, a handover room is created where you and the buyer can communicate and exchange assets. You'll work through a checklist to ensure all agreed-upon items are transferred. The buyer must confirm receipt before funds are released from escrow.
Browse the marketplace, select an asset you're interested in, and click "Buy Now." You'll be taken to a secure checkout where you can pay via Stripe. The payment is held in escrow until you confirm receipt of the asset.
We accept all major credit and debit cards through Stripe, including Visa, Mastercard, American Express, and Discover. Stripe also supports various digital wallets depending on your region.
Buyer fees vary by tier: Tier 1 ($0-$200): $5 fixed fee. Tier 2 ($200-$1,000): 5% + $5. Tier 3 (>$1,000): 5% + $5. These fees are added to the asset price at checkout and help maintain the platform.
Yes! All payments are held in escrow and only released to the seller after you confirm receipt of the asset in the handover room. If there's a problem, you can file a dispute and our admin team will mediate.
If the asset doesn't match the listing description, you can file a dispute through the handover room. Our admin team will review the case, and if justified, you may receive a full or partial refund. Never confirm receipt until you've verified the asset.
Yes! You can use our messaging system to contact the seller with any questions before making a purchase. This helps ensure you have all the information you need to make an informed decision.
Founders can list their startup with an equity offering, specifying the percentage offered, minimum investment, and company valuation. Investors browse these opportunities, review pitch decks and financials, and express interest to connect with the founder.
Founders can upload pitch decks, financial statements, ownership documents, and other supporting files. These are available for review by potential investors to support due diligence before making investment decisions.
Equity deals use a success-based fee model. Platform fees are only charged when a deal is successfully closed, based on the investment amount. Listing an equity opportunity is free.
Founders can create partnership listings specifying the role they need (technical co-founder, marketing expert, etc.), compensation type (salary, equity, or both), time commitment, and required skills. Interested partners can apply directly through the platform.
Partnership listings support three compensation models: salary-based, equity-based, or a combination of both. Founders specify the amounts, currency, equity percentage, and vesting period so partners know exactly what to expect.
Listing a partnership opportunity is free. A flat facilitation fee applies only when a partnership agreement is finalized through our platform, covering agreement templates and platform services.
If you encounter an issue during a transaction, you can file a dispute from the handover room or your dashboard. Select the dispute type, provide a detailed description, and upload any supporting evidence. Our admin team will review and mediate the dispute.
Common dispute types include: asset not as described, missing or incomplete access, non-responsive seller/buyer, technical issues, payment problems, quality concerns, breach of terms, and other transaction-related issues.
Most disputes are reviewed within 24-48 hours of filing. Complex cases may take longer depending on the nature of the issue and the evidence provided. You'll receive updates via notifications and email throughout the process.
You can contact support by submitting a ticket through the Contact page or Help Center. Our support team typically responds within 24 hours. For urgent issues related to active transactions, filing a dispute may get faster attention.
Click "Sign Up" in the header, provide your email and create a password. You'll receive a verification email to confirm your account. Once verified, you can complete your profile and start buying or selling.
Yes. We use industry-standard encryption and security practices. Your payment information is processed securely through Stripe (PCI DSS compliant). We never store your full credit card details on our servers.
Yes, you can request account deletion by contacting support. Please note that you cannot delete your account if you have active transactions or pending disputes. All transactions must be completed first.
Click "Forgot Password" on the login page, enter your email, and you'll receive a password reset link. Follow the instructions in the email to create a new password.
A handover room is a dedicated workspace created after purchase where the buyer and seller communicate and complete the asset transfer. It includes a checklist, messaging, file sharing, and tracking to ensure a smooth transfer process.
While there's no strict deadline, we recommend completing the handover within 14 days of purchase. Extended delays may prompt the buyer to file a dispute. Clear communication with the other party can help prevent issues.
Include everything listed in the asset description: logins, credentials, source code, databases, documentation, domain transfers, social media accounts, etc. Use the handover checklist to ensure nothing is missed.
We strongly recommend keeping all communication within the platform for your protection. Messages in the handover room are logged and can be used as evidence in case of disputes. External communication is not protected.
Can't find the answer you're looking for? Our support team is here to help.